Virtual New Student Orientation

The Lipscomb Bisons represent Lipscomb University in 17 NCAA Division I sports including baseball, basketball, cross-country, golf, soccer, softball, tennis, track and field, and volleyball, competing in the ASUN Conference. Recent successes include men’s basketball, women’s soccer, women’s cross-country and men’s golf all winning ASUN Conference Championships and representing our university in their respective NCAA Tournaments.
 

This past year, we had a massive increase in school spirit and will continue to grow our amazing game day atmosphere. We are looking forward to welcoming a new class of students to the Herd! We encourage you to join in supporting our teams through Lipscomb’s official student section, the Lippy Lunatics. You can find them at home games cheering on the Bisons and protecting our home grounds. Go Bisons! 
 

1. How much do student tickets cost?
   • We do not charge admission for Lipscomb University students, Lipscomb Academy students, faculty or staff members. Just show your Lipscomb ID to gain admission to all regular-season home games. 
2. How do I get cool, free gear to represent Lipscomb?
   • Attend Bison home games and subscribe to our text service by texting LIPPY to 53108 for free gear, exclusive offers and more!
3. I was an athlete in high school-- is there any way for me to be involved with Lipscomb Athletics?
   • Absolutely! Be a part of our student section, the Lippy Lunatics, and bring energy to all of Lipscomb’s home games. Numerous student worker positions are also available throughout the year. Whether you’re interested in ticketing, the game operations side of sports or want to be front row, we have a place for you!

Area Contact Information

• Name: Spencer Barnabee
• Title: Director of Marketing, University Athletics
• Phone #: 615.966.6084
• Email: srbarnabee [at] lipscomb.edu (srbarnabee[at]lipscomb[dot]edu)
• Office location: Allen Arena, Purple Level, Office 012

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Campus Recreation includes the Student Activities Center (SAC), intramural sports and group fitness classes. We are committed to growing students’ mind, body and spirit by means of physical health and nutrition Through the use of our weight room, gymnasium, functional fitness room, organized fitness classes and intramural sports program, you can remain physically active while growing mentally and spiritually alongside peers and staff. Campus Rec also takes pride in all of the student employment opportunities we provide. We hire SAC attendants, intramural officials and group fitness instructors. We invest lots of time and energy into creating a fun, safe and respectful work environment for our student staff.  
 

1. Is there a cost associated with using the facilities?
   • No! The use of the SAC, intramural fields and group fitness classes is free for all current Lipscomb University students. Simply bring your student ID to scan at the entrance. 
2. How do I participate in group fitness classes?
   • All students can attend any of our group fitness classes including, but not limited to, hip-hop fitness, HIIT, yoga and spin. The schedule is posted on our website, Instagram and around campus every semester. Sign ups are free…you just need to register for the class online. 
3. Is there additional equipment I can rent?
   • Yes! It’s free for current Lipscomb students to rent bikes, paddleboards and kayaks. 
      

Area Contact Information

• Name: Kegan York
• Title: Director of Campus Recreation and Wellness
• Phone #: 615-966-1648
• Email: kegan.york [at] lipscomb.edu
• Office location: SAC 161

• Name: Deanna Bohrer
• Title: Assistant Director of Campus Recreation
• Phone #: 615.966.6084
• Email: dbohrer [at] lipscomb.edu (dbohrer[at]lipscomb[dot]edu)
• Office Location: Student Activities Center, 103
   

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Commuter Student Services ensure students living off campus have the resources needed to be successful and feel a sense of belonging in the Lipscomb community. We advocate for the growing population of students living off campus and recognize the unique needs of living in the surrounding neighborhoods of the university. Regardless of whether you reside two blocks from campus or two hours away, our office is committed to supporting your student experience as a Lipscomb Bison.
 

1. How can I be involved as an off-campus student?
   • Off-campus students are encouraged to participate in all Lipscomb activities.  From Singarama to participating in the WOW Week Fashion Show, joining the Commuter Student (CORE) Council and creating your own student organization, there is plenty to explore and enjoy! 
2. Are there any resources for off-campus students?
   • Yes! Resources specific to off-campus students are locker rentals, a printer, a refrigerator and a microwave all located in the Commuter Lounge in the Bennett Campus Center.  
3. Is it possible for me to change my housing status?
   • Yes. If you would like to start living off campus or start living on campus, you are able to make this change at the beginning of each semester.  

Area Contact Information

• Name: Heleena Kabtimer
• Title: Coordinator of Commuter Student Services
• Phone #: 615.966.6151
• Email: commuter [at] lipscomb.edu
• Office location: Bennett Campus Center, 122A

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Our First-Year Experience (FYE) program and theoretical approach to student success at Lipscomb is rooted in the five key factors of student thriving - Academic Determination, Social Connectedness, Positive Perspective, Engaged Learning and Diverse Citizenship (Schreiner, 2013, 2020). This framework provides a holistic approach to fostering student success during the critical transition to college. The program engages students to explore their calling and purpose as they better understand their gifts and seek to understand who God has called them to be. This is done practically by equipping students with the skills to develop resiliency, navigate stress, refine positive coping strategies and cultivate strong and healthy relationships. By intentionally addressing these areas, we empower first-year students to flourish academically, socially and emotionally as they adapt to their new environment.
 

1. When does my First Year Experience (FYE) officially begin?
   • Your FYE begins at QuestWeek! QuestWeek is an extension of your orientation experience and begins your official journey as a Bison. You will learn more about QuestWeek here at New Student Orientation. 
      
2. What is the Compass course, and is it mandatory for all freshmen?
   • Yes, all incoming freshmen are required to take the Lipscomb Compass course in their first semester. This course helps students transition into Lipscomb’s Christ-centered liberal arts education, explore their personal calling and purpose, and develop essential skills for academic and personal success.
      
3. After QuestWeek, how does my FYE continue throughout the year?
   • First-Year Experience (FYE) continues through various events, workshops and support programs designed to help you thrive throughout your first year. For example, you can explore campus resources at the First Year Fair, attend engaging Thriving Workshops that offer practical success strategies and celebrate your achievements at Cheers to Your First Year. These opportunities help you stay connected, navigate challenges and maximize your Lipscomb experience.
      

Area Contact Information

• Name: Olivia Webb
• Title: Assistant Director of First-Year Programs
• Phone: 615.966.6060
• Email: olivia.webb [at] lipscomb.edu
• Location: Bennett Campus Center, Student Life Suite

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ResLife: It’s More Than A Building. It is providing a safe environment that promotes intellectual, spiritual and social growth in a Christ-centered community. It won’t take long for our home to become yours! 

Now that you are officially a Bison, your next step is to learn more about living as part of the Herd. The Office of Housing and Residential Life will help you find housing, move in, sign up for a meal plan and point you toward anything else you need as part of college life. The sooner we help you feel at home, the sooner you’ll be able to enjoy everything our campus has to offer.
 

1. Where do new students reside? *Note: These are all general assignments that can change at the discretion of Housing and Residence Life.*
   • Freshmen Women: Elam Hall and Fanning Hall
   • Freshmen Men: High Rise
   • Transfer Women: Bison Hall
   • Transfer Men: Sewell Hall
2. Where do I find my housing assignment and roommate information?
   • This information can be found by logging into the Lipscomb Housing Portal at housing.lipscomb.edu. Your housing assignment will be within your completed application on the ‘Dashboard’ page. If you click on the application, it will give you your roommate’s name.

Area Contact Information:

• Name: Jonathan Williams
• Title: Assistant Dean of Housing and Residence Life & RHD, The Village
• Email: jonathan.williams [at] lipscomb.edu

• Phone: 615.966.7300

   

• Name: Mackensie Northcutt
• Title: Housing Coordinator
• Email: housing [at] lipscomb.edu (housing[at]lipscomb[dot]edu)
• Phone: 615.966.6062
   

Our Residence Hall Staff Contact Information:

• Name: Annmarie Alexander
• Title: RHD, Elam Hall
• Email: annmarie.alexander [at] lipscomb.edu (annmarie[dot]alexander[at]lipscomb[dot]edu)
• Phone: 615-966-1177

• Name: Autumn Montgomery
• Title: RHD, Bison Hall
• Email: lexie.walden [at] lipscomb.edu (autumn[dot]collins[at]lipscomb[dot]edu)
• Phone: 615-966-1635

• Name: Boston Duncan
• Title: RHD, Sewell Hall
• Email: boston.duncan [at] lipscomb.edu (boston[dot]duncan[at]lipscomb[dot]edu)
• Phone: 615-966-1023

• Name: Jose Brown
• Title: RHD, High Rise
• Email: jose.brown [at] lipscomb.edu
• Phone: 615-966-1331

• Fanning Hall

• housing [at] lipscomb.edu (housing[at]lipscomb[dot]edu)

• 615.966.6062

   

• Johnson Hall

• housing [at] lipscomb.edu (housing[at]lipscomb[dot]edu)

• 615.966.6062

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We provide Lipscomb students with global opportunities to explore ministry and vocation as an expression of the Kingdom of God. We are witnesses that the Spirit is active and moving through short-term efforts, and it is our hope that you will creatively utilize your unique gifts and passions as you share the gospel through service and ministry. Our long-term strategy ensures volunteers go back year after year, joining the same communities, deepening relationships and developing best practices for engagement. 

• Tyler Kemmerer - Director of Missions
• Fozzy Miller - Assistant Director of Missions
• Emily Hogg - Program Coordinator
• Sophia Clanton - Finance and Logistics Coordinator
  
   

1. Where do Lipscomb Missions teams go?
   • We send out teams each year to host partners all over the world. These include: Australia, Dominican Republic, Ecuador, El Salvador, Ghana, Greece/Albania, Guatemala, Honduras, Ireland, Japan, Kenya, Malawi, Mexico, Mongolia, Nevis, Nicaragua, Saba, Scotland, Uganda, Alabama, Florida, New York and Tennessee. 
   • For a full list and description of our teams, you can check out our website.
      
2. When do Lipscomb Missions teams travel?
   • The majority of our teams travel over Spring Break and throughout the summer. We also offer trips during Winter Break.
3. What do Lipscomb Missions teams do?
   • We want our students to use their unique gifts, skills and passions as they engage the world around them. Therefore, we have teams who engage local communities in a variety of ways, including relationship building and evangelism, engineering projects, medical services, education, social work and business entrepreneurship.

Area Contact Information

• Name:  Emily Hogg
• Title:   Program Coordinator of Missions
• Phone #: (615) 996-9757
• Email:  missions [at] lipscomb.edu
• Office location:  Ezell 238

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The Office of Intercultural Development (OID) is a place for students looking to transform the way they view themselves and other cultures and to engage in the space around them. We host several programs, events and activities throughout the year designed to view the world through a different lens. OID is a place that values community, leadership development, personal growth and intercultural awareness. 

1. Is OID for everyone?
   • Yes! Students from all backgrounds are encouraged and welcome to participate in any of the OID programs, events, activities or Breakout Chapels. 
2. How can I get involved?
   • There are no official requirements to join the OID community. Stop by the office to study, relax or have a good conversation, join a student organization or apply for our paid internship. The possibilities are endless!
3. Who are the OID student organizations (affinity/cultural groups) for?
   • Each student group within the OID serves a dual purpose: to provide a place for students who are A) seeking a sense of identity, comfort or support in a specific cultural group or B) interested in experiencing, learning or advocating for a different culture. 
      
   • The current affinity/cultural groups are: ABLE!, Asian American Student Association (AASA), African Student Association (ASA), Black Student Association (BSA), Middle Eastern North African Student Association (MENA), Raíces. 
      

Area Contact Information

• Name:     Marisol Miller        
• Title: Director of Intercultural Development
• Phone #:615-966-6134
• Email: oid [at] lipscomb.edu
• Office location: Bennett Campus Center 180

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Social clubs are a unique and exciting experience that serves as Lipscomb’s version of Greek Life. While you're here, joining a social club is a great way to cultivate long-lasting relationships along with service involvement, campus involvement and leadership development opportunities. With various groups on campus, chances are there is one that is an excellent fit for you. 

1. What are social clubs?
   • Social clubs are local sororities and fraternities only affiliated with Lipscomb University. Students enjoy participating in their club’s traditions, events and activities year-round. Social clubs are devoted to fostering Christlike communities for all Lipscomb students. 
      
2. Who is eligible to join a social club?
   • Undergraduate students who have completed at least one semester at a university, hold a 2.5 GPA, are currently enrolled full-time and are not on any type of university probation are eligible to join a social club. First-year freshmen CANNOT join a social club until the spring semester. 
      
3. Why would I join a social club?
   • Social clubs are a great way to get involved at Lipscomb. Students in social clubs create a close community with other club members, obtain access to more leadership experience and work closely with philanthropic efforts each year. The social club system at Lipscomb will open doors to a network of students and alumni who will offer lifelong relationships and serve as a stepping stone for other opportunities.
      

Area Contact Information

• Name: Autumn Pryor 
• Title: Assistant Director of Student Engagement
• Email: greeklife [at] lipscomb.edu (greeklife[at]lipscomb[dot]edu)
• Office location: Bennett Campus Center, 122B
   

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The Office of Spiritual Formation works to cultivate spiritual growth with and for students to encounter God, be formed by the Spirit and embody Christlike character. Our office is made up of individuals who want to walk with you, encourage you and challenge you to find your place in this world.

• Joseph Mankin: Associate Dean of Spiritual Formation and Campus Minister
• Andrea Zahler: Service and Mentoring Coordinator 
   

1. Why do we participate in chapel?
   • Chapel brings a strong sense of community to campus, inviting everyone from faculty and staff to students to join in a shared spiritual rhythm. It’s a time for students to connect with the community in meaningful, enriching and intentionally formative ways. We do this by participating in the campus-wide Gathering on Tuesday mornings and in Breakout Chapels—small, consistent groups that meet weekly.
2. Is chapel required?
   • Yes! All full-time undergraduate students must fulfill a chapel requirement. For more details, visit our Spiritual Formation website.
3. How will I track my chapel attendance?
   • On your smart device, download “iAttended” in your app store. Create an account with your Lipscomb email address (@mail.lipscomb.edu). Once your account is registered, use the “Scan Me” button to scan out of the Gathering or the “Scan QR” to scan out of your Breakout. If you have any questions or issues with the app, please contact chapel [at] lipscomb.edu (chapel[at]lipscomb[dot]edu). 
4. Why would I come to the Spiritual Formation office?
   • Our team is all about caring for you and helping you grow, learn and become more like Christ. We’re here to answer any questions you have, no matter how big or small, whether it’s about the Gathering or Breakouts or anything else that’s on your mind. Feel free to drop by our office for some pastoral care, vocational guidance or just to hang out and have a laugh. Just for you, our office has a prayer room open for use during the school day. It’s a sacred space where you can be alone for prayer, meditation or just some quiet time. 

Area Contact Information

• Office of Spiritual Formation, Bennett Campus Center, Lower Level, Suite 130
• Joseph Mankin (615) 966-1179  / joseph.mankin [at] lipscomb.edu (joseph[dot]mankin[at]lipscomb[dot]edu) 
• Andrea Zahler (615) 966-6058  /  andrea.zahler [at] lipscomb.edu 
   

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The Student Government Association (SGA) enhances the student experience at Lipscomb University by fostering campus spirit, advocating for student concerns and supporting academic, social and spiritual growth aligned with the university’s Christian values. 
SGA has 32 members: four executive officers (president, vice president, secretary, treasurer) and 28 senators. Each class elects seven representatives: a president, vice president, class coordinator and four at-large senators.
 

1. What does the SGA do?
   • Serves as the active eyes and ears of students
   • Funds and advances tangible campus improvements 
   • Allocates funds to student organizations
   • Plans and coordinates on-campus events
   • Advocates for student needs, wants and opinions
      
2. How do I get involved in SGA?
   • First-year students can run for seven Freshman Leadership Council (FLC) senator positions.
   • Steps:
     • Complete the FLC application sent by SGA during QuestWeek.
     • If selected, campaign during designated dates shortly after classes begin.
     • The freshman class votes to elect seven senators.
3. What is the time commitment for serving on SGA?
   • Weekly SGA meeting: Mondays, 7–9 p.m.
   • Occasional additional project/group meetings
   • Total: approximately 2–4 hours per week
      

Area Contact Information

• Name: Candace Bass
• Title: Dean of Student Engagement, SGA Advisor
• Phone #: 615.966.5264
• Email: candace.bass [at] lipscomb.edu or sga [at] lipscomb.edu
• Office location: Bennett Campus Center, Student Life Suite, Office #100

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Student organizations are a great way to build leadership skills, develop socially and make new friends who all share a similar interest. The purpose of our organizations is to provide several opportunities for students to plug into something on campus. This allows everyone to experience a diverse group of people with similar hobbies, passions and desires. With more than 60 clubs and organizations on campus, you can find your place on campus through an existing organization, or start your own! 
 

1. What is the difference between social clubs and student organizations?
   • Social clubs are Lipscomb’s version of fraternities and sororities. Student organizations are groups that any student can join and are categorized as academic groups, general interest groups, cultural and affinity groups, ministry and service groups or club sport groups.
      
2. How do I get involved in a student organization?
   • Check out, contact or join at lipscomb.presence.io.  Each semester, multiple student organization fairs take place. Students are encouraged to meet the organizations at these fairs and observe all of the many opportunities to get involved with student organizations on campus.
      
3. What if I can’t find a student organization for me?
   • You can start your own! Lipscomb has a streamlined process for creating organizations for students who have passions and interests in areas not currently supported by a university-affiliated student organization. Check out the Student Organization Handbook under section B (Becoming a Student Organization) for an outline of the process and complete the New Student Organization Registration. 
      

Area Contact Information

• Name: Landon Parrish
• Title: Assistant Dean of Student Engagement
• Email: studentorgs [at] lipscomb.edu
• Office location: Bennett Campus Center, Lower Level
• Phone: 615.966.5329

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The Office of Student Success and Wellbeing believes when you start well, you stay well! We are motivated by the reality that students succeed when they begin with a strong foundation and continue to take the steps necessary to care for their holistic well-being, including their social, emotional, physical and spiritual health. Our goal is to provide the necessary services and experiences needed to ensure students thrive while at Lipscomb. 

We promote the holistic success and well-being of students through intentional programming, education, experiences, services and one-on-one relationship development and coaching. Our office oversees Student Care Supports, including the C.A.R.E. Team and First Year Experiences, with new student orientation programs like NSO and QuestWeek. 
 

Our office and staff are committed to providing you with the right resources at the right time to ensure your success as a student at Lipscomb. This includes connecting you to resources both on and off campus that will support your overall well-being. 
 

1. What tangible ways does the Office of Student Success and Wellbeing support my well-being?
   • Support comes in a variety of forms, including well-being programming and prevention, providing resources on and off campus that support the whole student and creating opportunities to engage in activities to support personal wellness. Student Care Coordinators are also available to help students throughout their university experience.
      
2. How is a Student Care Coordinator different from a counselor?
   • While Student Care Coordinators often have mental health experience, the support they offer is broader than focused mental health support you receive from a counselor. Student Care Coordinators help students navigate financial stress, food insecurity, physical and mental health challenges, family crisis or other personal concerns through a strengths-based and goal-oriented approach. 
      
3. If I need help meeting my basic needs as a student, are there any ways that the Student Care Coordinator is able to help me?
   1. Yes! The Office of Student Success and Wellbeing can help support you with basic needs in a few different ways ranging from our Hygiene Locker on campus, the Student Care Emergency fund and more. If you are interested in learning more about these resources, feel free to email our Student Care Coordinator at studentcare [at] lipscomb.edu.
       
4. What do I need to know in order to prepare for New Student Orientation programs?
   • As a new student participating in orientation, we want you to remember the Quest Team is eager to help you navigate any issues or questions you may have as you walk out this transition into Lipscomb.
      
   • If you want to know more about our programs, check out our FAQ's for NSO, and, if you still have more questions, feel free to contact us at orientation [at] lipscomb.edu.
      

Area Contact Information

• Name: Dannie Woods
• Title: Dean of Student Success and Wellbeing
• Phone: 615.966.6283
• Email: dannie.woods [at] lipscomb.edu
• Location: Bennett Campus Center, Suite 100
   

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At Lipscomb University, academic advising is an integral component of the educational experience. All entering freshmen are assigned an academic success coach who provides academic advising and partners with students throughout their educational journey. Academic success coaches assist with course selection and scheduling, degree planning and auditing, and help ensure students remain on track for graduation. Students are also assigned a faculty mentor within their academic department who provides guidance related to internships, research opportunities and professional development. Students in a deciding or exploratory major are supported by an academic success coach trained in student development and retention.
 

At Lipscomb, advising is more than sharing information or building semester schedules. As students progress through their academic programs, our goal is for them to develop meaningful mentoring relationships with both their faculty mentor and academic success coach. We hope students view their coach and mentor as trusted guides—not only for academic decisions, but also for discerning vocation, calling and life direction.
 

1. Who will provide my academic advising?
   1. All entering freshmen are assigned an academic success coach who provides academic advising. Students meet with their coach to discuss degree planning, course registration and progress toward graduation. Coaches also connect students with campus resources, support major exploration and assist with academic support strategies. You can also find your Academic Success Coach and their contact information on the right side of your Bison Portal.
       
2. When do I meet with my academic success coach?
   1. There are two formal advising periods each year—one in the fall and one in the spring—scheduled prior to registration for the following semester. These periods are designed for students to meet with their academic success coach to review proposed class schedules. Students are encouraged to meet with their coach outside of these periods as needed. 
       
3. Who is my faculty mentor?
   1. All entering students are also assigned a faculty mentor within their academic department. Faculty mentors meet with students regularly to discuss internships, research opportunities, supplemental areas of study, career goals and professional growth.
       

Area Contact Information:

• Email: academicsuccesscenter [at] lipscomb.edu
• Office Locations: 
  • Academic Success Center Administration & Tutoring, Beaman Library, Second Floor
  • Academic Success Center Coaches’ Wing, Swang Center, First Floor
     

We want you to succeed. College can be challenging in many ways, and academic success is a vital part of your Lipscomb journey. The Coggin Family Academic Success Center brings together support and enrichment opportunities from across campus into one centralized location designed to enhance learning, growth and collaboration.
The Academic Success Center supports students through academic success coaching, academic advising, tutoring and skill development resources. Our team works with students to set goals, strengthen learning strategies, navigate degree planning and connect with campus resources that promote persistence and achievement. The center is intentionally designed to be a welcoming and supportive environment, featuring collaborative tutoring spaces and a conference/presentation room to meet a variety of academic needs.

Whether you are navigating academic challenges or seeking to further develop your strengths, the Academic Success Center is here to support every student—providing tools, guidance and encouragement to help you move forward with confidence.
 

1. What resources does the Academic Success Center provide?
   1. The Academic Success Center offers a variety of services to support student learning and success, including:
      • Academic Success Coaching: One-on-one coaching to help students identify and prioritize goals, strengthen learning strategies and build connections across campus.
      • Academic Advising and Degree Planning: Individual sessions that provide academic advising, support degree planning and help students stay on track for graduation.
      • Math Lab: Drop-in tutoring support for math courses at all levels, with one-on-one assistance available as needed.
      • Writing Studio: Trained writing consultants who help students develop critical thinking and writing skills.
      • Peer Tutoring and Mentoring: Academic support provided by trained upperclassmen with experience in specific courses and disciplines.
      • Collaborative Instruction Sessions: Student-led group study sessions offering in-depth explanations of course material to complement classroom learning.
2. What does tutoring offered in the ASC cost?
   • All Academic Success Center services are available to Lipscomb students at no additional cost.
3. How do I make an appointment for tutoring?
   • Most tutoring services operate on a drop-in basis. Tutoring schedules are available through the Academic Success Center Canvas course and the ASC page on myLipscomb. The Writing Studio requires appointments for one-on-one consultations, which can be scheduled online through WCONLINE after registering for an account.
   • Peer Tutoring Appointments 

Area Contact Information

• Name:  Judson Gay    
• Title:   Learning Commons Coordinator
• Phone #:  615.966.1400
• Email:  academicsuccesscenter [at] lipscomb.edu
• Office Locations: 
  • Academic Success Center Administration & Tutoring, Beaman Library, Second Floor
  • Academic Success Center Coaches’ Wing, Swang Center, First Floor

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The ACCESS (Accessing the College Community and Enabling Student Success) program at Lipscomb University is committed to providing equal access to education, housing, facilities and all school-sponsored events. We achieve this goal through a dedicated effort to comply with the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, as well as state and local regulations regarding individuals with disabilities.
 

Lipscomb University recognizes that disabilities come in all shapes and sizes -- physical, mental, social and learning. We accept and embrace you! ACCESS provides reasonable accommodations for qualified university students. There are, however, a couple of exceptions: Any accommodation request that is unduly burdensome to the university or fundamentally alters the nature of the service, program, course or activity cannot be fulfilled. 

1. How do I request accommodations at Lipscomb?
   • Complete the registration form, including supporting documentation.
   • You will receive an email to your Lipscomb email address from someone with the ACCESS Program to schedule an intake meeting to discuss your request. 
2. What are some of the accommodations I could get at Lipscomb?
   • Accommodations include, but are not limited to:
     • extended testing time
     • reduced distraction environment for testing
     • priority registration
     • enlarged materials
     • preferential seating
3. When do I need to start the process of requesting accommodations?
   • You can complete the registration form after being accepted to the university and receiving a Lipscomb identification number.
   • Accommodations are not retroactive, so it is best to register with the ACCESS Program as soon as possible. We encourage you to get your accommodations in place BEFORE QuestWeek. We’ll be here all summer processing registration forms!

Area Contact Information

• Phone #: 615.966.6301
• Email:  accessability [at] lipscomb.edu (accessability[at]lipscomb[dot]edu)
• Office location: Academic Success Center, Beaman Library  231 and 233 (main level)

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Lipscomb University’s Global Learning Programs represent some of the most unique travel and learning opportunities around. You can take courses in other countries related to your major or interest, ranging from a couple of weeks to an entire semester with a group of fellow Lipscomb students and faculty. Explore interesting places and learn about cultures different from your own while acquiring a sense of global knowledge and experience that will help you not only when you’re back on campus, but also after you graduate and are making your own path in the world.

1. When should I study abroad?
   • For Semester Programs, we recommend students study abroad during their sophomore year. We believe it is important for students to get acquainted with campus life during their freshman year, and students are required to take most of their major courses during their junior and senior years. Faculty-led Programs run during the summer break, and students of all classifications are encouraged to apply.
2. How much does studying abroad cost?
   • Semester Programs: The cost is the same as living on campus (block tuition, housing, and a meal plan) plus a program fee. For the upcoming school year (2026-2027), the program fee is about $5,500-$6,050.
   • Faculty-led Programs: Costs vary by duration and location. Program fees range anywhere from a couple of hundred dollars to a few thousand dollars.
3. When should I apply to study abroad?
   • Due to high demand for our programs, we recommend that you apply about a year before the semester you plan to study abroad. For Faculty-led Programs, students should apply several months prior to trip departure.
      

Area Contact Information

• Name: Makala Marsee
• Title: Global Learning Program Coordinator
• Phone #: 615-966-2100
• Email: globallearning [at] lipscomb.edu
• Office location: Johnson Hall,  Lower Level

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Excel beyond as an Honors College student. The Honors College seeks to provide exceptional students with unique opportunities for intellectual challenge and growth. Classes are kept small to allow students and faculty members to exchange ideas in a format conducive to free discussion. Professors are chosen for their ability to inspire bright students to think and work independently, expand creatively, develop intellectual curiosity, express ideas clearly and logically, and to respect the ideas of others. The college also encourages students to develop significant research interests, providing outlets on campus, as well as at state and regional conferences, to share their research with other students and faculty. In addition to the formal academic areas, the college seeks to help students develop through opportunities, such as attending ethnic dinners, festivals, plays, concerts, museums, lectures and art exhibits.
 

1. What are the benefits of being in the Honors College?
   • Challenging courses in the liberal arts, small class sizes and excellent professors
   • Involvement in the community of the Honors College, both in the Honors House as well as special events that focus on service, spirituality and social life, including many off-campus outings that are cultural, educational and fun!
   • Plus, you’ll get an early move-in date as a freshman. Early registration for all Honors students who maintain a 3.5 GPA is another popular benefit.  
2. What are the benefits of completing the required Honors courses to graduate as an Honors Scholar?
   • Completing the Liberal Arts Heritage Curriculum at Lipscomb shows that you are a determined and well-rounded student. Once completed, the Honors College requirements make our students stand out from the crowd post-graduation.  
3. Are there any scholarships available through the Honors College?  
   •  Not specifically, but nearly every HC student earns academic scholarships from Lipscomb. These scholarships are centrally organized and awarded through the financial aid office. 
4. Would it change my prospects of studying abroad?  
   • Many HC students study abroad. Your academic advisor will help you fit both the Honors College curriculum as well as study abroad into your academic plan. It certainly can be done!
5. How many Honors courses are required and how will they fit into my schedule with my General Ed. and Major courses?
   • Six Honors courses are required; you’ll choose one course from a selection in each of the following disciplines: Literature, Sciences, the Ancient World, the Modern World, Society & Perspectives and Faith & Reason. Most of these fulfill general education requirements and/or courses needed for your major that you’d be taking anyway.
6. What if I decide Honors College isn’t for me?  
   • All you need to do is notify Ms. Thompson (kristen.thompson [at] lipscomb.edu). However, we will encourage you to remain in the HC and enjoy the benefits, even if you need a short break from Honors courses. The only reason not to remain a member is that your GPA falls consistently below 3.5 and you don’t work out a solid plan with the HC administration to get back on track.
      

Area Contact Information

• Name: Kristen Burman Thompson
• Title: Program Director, Honors College
• Phone: 615.966.5807
• Email: kristen.thompson [at] lipscomb.edu
• Location: The Honors College

More Information

The Lipscomb University Business Office is responsible for billing and collecting tuition and fees, and processing stipends or refunds. You can also go here for information regarding your bill or payment plan.
 

1. What is the due date for financial arrangements to be complete?
   • Fall: August 1st
   • Spring: December 1st   
   • Summer: May 1st
2. What payment plans are offered?
   • We offer 5-month, 4-month or 3-month payment plans for fall and spring terms, as well as a 2-month option for summer term in TouchNet, which is accessed through the student portal.  All payment plans have an enrollment fee of $60 and payments draft automatically each month on the 25th. You must re-enroll each term you want to use a payment plan as your form of payment.
      
3. How do I pay?
   • Payments can be made online with ACH (direct payment, no additional charge) or credit card (convenience fee) in the student portal in TouchNet. (Please enable pop-up blockers.)
      
4. How do I get refunds/stipends?
   • We use TouchNet for refunds and stipends. The preferred method is direct deposit. All students should set up their refund account for direct deposit the first week of school in TouchNet. Questions? businessoffice [at] lipscomb.edu
      

Area Contact Information

• Name: Business Office
• Phone #: (615) 966-1778
• Email: businessoffice [at] lipscomb.edu
• Office location: Crisman Administration Center, Lower Level

More Information

The Career Development Center supports students and alumni with career and professional development. In the career center, students may:

• Explore career options
• Equip themselves with a professional résumé, interviewing skills and other tools for their industry
• Engage in internships, relevant part-time jobs and full-time career opportunities 

The Career Development Center works in collaboration with the Career Connection Office in the College of Business and the Professional Development Center in the College of Engineering.
 

Our goal is to help students develop the skills they need to be successful in obtaining a career after graduation. Students are encouraged to meet with the career center their freshman year to talk about their career goals and the path to achieving them.
 

1. Why should I come to the Career Development Center?
   • The career center staff want to get to know you personally and learn about your goals. We are here to help you develop your résumé, discuss career ideas and connect to shadowing and internship opportunities. This is easiest when you start year one!
      
2. When can I start an internship?
   • Most students start internships sometime during their sophomore year. Your academic standing and major also influence when you can begin internships. The best advice is to meet with the career center to discuss your unique situation. We encourage students to have at least three different major-related experiences, whether for-credit or non-credit. 
      
3. How do I find a job on campus?

• Lipscomb’s Human Resources department oversees all on-campus jobs. You can search for available on-campus jobs at lipscomb.edu/hr and click on “Search Jobs.”

Podcast Resource
The Career Development Center has a podcast to help you explore how your natural strengths can help you thrive in school and at work. Stream Purpose Ignited on Spotify, iHeart or Podchaser any time!

Area Contact Information

• Name: Monica Wentworth
• Title: Director of Career Development
• Phone #: 615-966-6296
• Email: monica.wentworth [at] lipscomb.edu
• Office location: Bennett Campus Center, Lower Level

More Information 

Lipscomb is a recovery-friendly campus community. We want to build up and support students where they are, making sure they know they are loved and have a place on campus. To support recovery efforts, an Al-Anon group meets virtually each week. 
 

1. I’m not in recovery but I want to help.How can I get involved?
   • We want to dispel myths that surround any type of addiction. To do that, we have to start with the individuals who are closest to us. In partnership with the Tennessee Department of Mental Health and Substance Abuse Services, Lipscomb’s Clinical Mental Health Counseling (CMHC) Addiction Specialization program has developed the LU Recovery Ally Initiative. 
      
   • 
     Recovery Ally training equips participants with the appropriate knowledge and resources needed to better address problems related to substance misuse that may arise within our campus community. If you have a little over an hour, you can support your peers by becoming a Recovery Ally!
      
   • Learn more about the recovery meetings and how to become a Recovery Ally.

Area Contact Information

• Name: Ashley Dumas
• Title: Director of Counseling Center
• Phone: 615.966.1781
• Email: ashley.dumas [at] lipscomb.edu
• Location: Student Activities Center, Second Floor
   

The Financial Aid office helps you manage and maintain scholarships, as well as process and receive both federal and state student aid. Our goal is to keep you and the school in compliance with federal and state regulations, help you to complete your degree and set you up for future success. For most students, the financial aid process begins with completing the FAFSA (Free Application for Federal Student Aid) each year.  
 

1. Do I need to file the FAFSA each year?
   • Yes! The FAFSA will open on October 1 for the following year. It is recommended to file as early as possible to ensure you do not miss state or institutional deadlines. All Tennessee state aid and some institutional aid awards require you to file the FAFSA. 
      
2. I received my Aid Offer. Now what?
   • Scholarships and grants are automatically accepted and applied to your Lipscomb account. 
   • Go to my.lipscomb.edu > CNS Student Portal >  My Financial Aid > Financial Aid Overview to: 
     • Review scholarships and grants that have been awarded to you
     • Accept or decline Federal Student Loan offers
     • Review Federal Work Study offers
     • Get information on student, parent and private loan options
     • Get information on renewal requirements for your aid
     • If you have been awarded a scholarship from any source outside of Lipscomb (organization, business, club, foundation), please forward your award confirmation letter or email to us at financialaid [at] lipscomb.edu so we can add them to your aid package.
3. What must I do to keep my academic scholarship?
   • For most academic scholarships, a 3.0 cumulative Lipscomb GPA is required. The Lipscomb Trustee Scholarship requires a 3.25 cumulative Lipscomb GPA. All institutional aid requires enrollment of at least 12 hours each term. Lipscomb scholarships are available for up to 126 attempted credit hours. Information about institutional awards is available in the Catalog.
4. How do I send a scholarship check to Lipscomb?  
   • Lipscomb University uses Backpack to receive 529 + Outside Scholarship payments electronically so no paper checks are required.
     
      

Area Contact Information

• Name:  Financial Aid Office
• Phone #:  615-966-1791
• Email:  financialaid [at] lipscomb.edu
• Office location: Crisman Administration Building, Lower Level

More Information

The Lipscomb University Health Center provides holistic health care in a competent, compassionate manner. We are committed to empowering and educating students to achieve wellness of body, mind and spirit through self-care, medical intervention and a nurturing environment. The Health Center is staffed with nurse practitioners, physician assistants and registered nurses who can help you when you are sick, injured or seeking advice for a healthier lifestyle. Undergraduate, graduate and professional school students are all welcome to make an appointment. 
 

We strive to maintain a healthy environment by following CDC and Tennessee Health Department recommendations. See below for important information regarding immunization records and answers to frequently asked questions. Be aware that documentation of required immunizations is mandatory PRIOR to your arrival on campus. Please note some programs may have additional requirements, especially the health sciences programs.
 

1. What are Lipscomb’s health requirements?
   • Immunization Requirements
     • MMR: All students born on or after Jan. 1, 1957, must provide proof of immunization with two doses of the MMR vaccine at least 28 days apart or a titer showing immunity to measles, mumps and rubella. 
     • Varicella or Chickenpox: All students born on or after Jan. 1, 1980, must provide proof of immunization with two doses of the varicella vaccine at least 28 days apart, a titer showing immunity to varicella or documentation from a medical facility verifying a previous diagnosis of chickenpox.
     • Meningitis: New incoming students who are younger than 22 years of age and who will live on campus must have documentation of a dose of the MCV4 vaccine at greater than or equal to 16 years of age. All students not living on campus who have not received a dose of this vaccine within the past five years may choose to be vaccinated to reduce the risk of meningococcal disease.
     • Read more about the state of Tennessee’s immunization requirements.
   • Instructions on how to submit immunizations and other documents to your Med+Proctor account.
     • Visit secure.medproctor.com
     • Log in to your account or create an account with your Lipscomb email.
     • Complete your profile, including the TB risk questionnaire.
     • Make sure your L number is entered correctly. It should appear in the format of "L12345678"
     • Once logged in, click on "Document" and "Documents."
     • Then upload your Immunization Documentation under "Immunization Certificate."
2. What are the clinic’s hours and fees?
   • The Lipscomb University Health Center is available by appointment only, but most days there are same-day appointments available. We are open Monday-Friday, 8 a.m.-4:30 p.m. We are closed for lunch from 12:30-1 p.m. Summer hours may vary.
      
   • The LUHC is able to offer billing of your insurance for your health care needs. Please contact your insurance provider to see if we are in network. We highly encourage students to have health insurance and to check with their insurance provider to verify their benefits in the state of Tennessee. There are cash-pay prices available for students as well.
      
3. What services do you offer at the clinic?
   • Sick visits: Rapid tests for mono, flu, strep and COVID
   • Wound care
   • Allergy shots
   • Prescriptions and treatment plans from a PA or NP
   • Lab testing (blood testing, wound cultures, urine testing, pap smears)
   • Outside order completions from your home doctor
   • Physicals + travel consults
   • Women's health + STD testing
   • Mental health visits
   • Medical equipment purchase and rentals (boots, slings, crutches, support braces, etc.)
      

Area Contact Information

• Lipscomb University Health Services
• Phone: 615-966-6304
• Fax: 615-966-5286
• Email: healthservices [at] lipscomb.edu
• Office location: Next to the Honors House on the north end of campus.

More Information

The IT Department is here to serve and support students, staff and faculty at Lipscomb. We provide student support for account and email issues, Wi-Fi and connectivity problems, printing and software support, computer support and antivirus and cybersecurity assistance. Most of the information you will need to begin your life at Lipscomb is available from the IT website, the IT Helpdesk website, or the myLipscomb portal.

1. How do I set up my account and access my email?
   1. A student account and email are automatically generated for every student who enrolls in classes at Lipscomb. Full instructions for setting up your account are available on the IT page of the Lipscomb website at Information Technology Services under the “Setup Instructions for a Student Account” section. 
   2. Lipscomb is a Google school, which means we use Gmail as our email provider and have access to Google Drive, Calendar and Docs. You can access your email at Gmail.com, the Gmail app on your mobile device or through the links on the myLipscomb Portal.
   3. Feel free to check out our New to Lipscomb page on our IT Helpdesk website for more information and guides.
2. What is Multi-Factor Authentication, or MFA and how do I set it up?
   1. Multi-Factor Authentication (or MFA) is a layered approach to securing access to your accounts and applications. Also known as Two-Factor authentication, it is a second authentication that comes after your password (your “first” authentication). This second factor sends a code or request that must be verified to continue signing in. This means that if someone steals your password, they also need to get past the second step, which keeps your account and data secure.
   2. How can I set up MFA?
      1. MFA is required on all Lipscomb accounts. You can set up your MFA using several methods. Follow the instructions in this guide.
   3. I’m locked out because I didn’t receive a code for my MFA?
      1. Do you have a new phone, or did you reset your existing phone? As a security feature, your Lipscomb account continues to look for your old phone/device. We recommend that you set up your new phone first and sign in to your new app, which sends a notification/approval to the old phone. Approve it on the old phone first before you deactivate it and turn it in.
      2. If you didn’t take this step and are locked out of your account, please reach out to the IT Helpdesk at helpdesk [at] lipscomb.edu, and they will send you further instructions. We have a well-established process to help you get back into your account. 
3. How do I connect my devices to the campus Wi-Fi network?
   1. There are two wireless networks here at Lipscomb: "LUBisonNet" and "LipscombGuest." The LUBisonNet requires a login, while the Guest Network is an open network for connecting devices such as smart TVs, gaming consoles, streaming devices, Alexa devices and others. 
   2. You will need to register smart devices before they can connect to the Guest network. Find detailed instructions in the Wireless Device Registration Guide on how to connect your smart devices
4. What software is provided to students by Lipscomb?
   1. As an active, enrolled student, you are provided with a free license for the use of a number of applications:
      1. Google Workspace: Lipscomb provides Google Workspace Apps, including email and cloud-based storage, to all students. This means we use Gmail for our email services and also have access to Google Drive, Calendar, Docs and other Google Apps.  
      2. Microsoft Office 365: Lipscomb students are eligible to use the full Microsoft Office 365 application suite (Word, PowerPoint, Excel, etc) on their computers and devices.
      3. Grammarly: Lipscomb provides students with access to Grammarly, an English-language writing assistant tool used to review spelling, grammar and tone in your writing, as well as to identify possible instances of plagiarism.
      4. Zoom: Lipscomb provides students with a free Zoom license with a 30-hour meeting time, cloud recording and an AI companion for transcription and meeting summaries.
      5. Generative AI: When using your Lipscomb email address within the Lipscomb network, you have access to Gemini from Google, Copilot from Microsoft, Zoom Companion AI and BoodleBox.
5. What should I bring to campus?
   1. You should bring a computer and any other technology you would like, such as a TV and/or gaming system. Before you purchase a computer, check with your major department to see whether a Windows or Apple computer is more appropriate for your anticipated area of study. 
   2. A laptop computer has the advantage of being mobile and can connect to the network almost anywhere on campus. When you purchase a machine, consider the software applications you use or may need to purchase when deciding on memory and processor speed. We do not recommend using a Chromebook or iPad as your main computing device, as these are considered mobile devices and cannot install the required software in some majors.
   3. If you bring a desktop, your computer must be able to connect to Wi-Fi, as wired connections are not available in the residence halls.
   4. You should install a web security suite or antivirus application and keep your computer up to date with operating system, browser and Office suite updates. Your home Internet Service Provider may provide a security suite bundled with your home service, so check before you purchase one. 
6. What are other technology-related questions or issues that commonly come up?
   1. This guide answers many of our most common IT and computer-related issues.
       

Area Contact Information

• Name: IT Help Desk
• Phone #: 615 966-1777
• Email: helpdesk [at] lipscomb.edu
• Office location: Beaman Library, 172

More Information

The Office of International Student Services (ISS) supports the needs of students during their participation in the F-1 visa program and advocates on their behalf to ensure an exceptional college experience. ISS is integrated and located within the Office of Intercultural Development (OID), providing students with numerous invaluable resources. F-1 visa international students may meet their Lipscomb DSO (Designated School Official) at these offices for continual help along their Lipscomb journey.
 

1. How can I access health insurance in the U.S.?
   • Lipscomb University partners with LewerMark, a company that focuses on international students, to provide a competitive, comprehensive health insurance plan. This plan is mandatory for all F-1 visa international students. Your Lipscomb Principal Designated School Official (P/DSO) can provide you with a health insurance card and more information about the health plan.
      
2. What available transportation systems are there in Nashville?
   • Lipscomb University students can obtain a virtual card to ride the Nashville WeGo public bus system. Please reach out to your Lipscomb P/DSO for more information.
      
   • Uber and Lyft are rideshare services available at their normal rates in the Nashville area.
3. Can I work or do an internship?
   • As an F-1 international student, you are allowed to work 20 hours or less per week on Lipscomb’s campus. Visit the Lipscomb Jobs website to search for a student worker position. You must obtain a Social Security Number to work in the United States. Please schedule an appointment with your Lipscomb P/DSO to learn more about working in the United States.
      
   • You are allowed to do internships on and off campus with prior Curricular Practical Training (CPT) authorization from your Lipscomb P/DSO. Please contact your Lipscomb P/DSO for more information.
      

Area Contact Information

• Name: Marisol Flores Miller         
• Title: Director of Intercultural Development, PDSO
• Phone #: 615.966.5215
• Email: marisol.flores [at] lipscomb.edu (marisol[dot]flores[at]lipscomb[dot]edu)
• Office location: Bennett Campus Center, 180
   

Lipscomb’s Department of Security operates 24 hours a day, 365 days a year, dedicated to maintaining a safe environment on all campuses. Crime prevention through active patrol, emergency response, community training, special events, vehicle assistance and Bison Walk safety escorts are only a few of the services offered through this department. Our officers are highly trained and seek to provide a positive experience for students, employees and guests visiting our campus. 
 

1. Do you offer a safety escort? If so, how can I use that service?
   •  Yes, the Lipscomb Department of Security offers the Bison Walk. If you would like an escort from your dorm to your vehicle, from your class back to your dorm, or anywhere else on campus, just call our 24-hour Dispatch Center at 615.966.7600. If you have parked at one of our satellite parking areas (Stokes School or the Academy football field), one of our officers will be happy to give you a ride to your parked car. 
      
   • This service is available 24 hours a day. We also encourage everyone to download the Lipscomb Ready app for their smartphone. Along with many great resources, the Lipscomb Ready app provides the ability to use a virtual Bison Walk. This can be helpful when you find yourself off campus. We are happy to talk one-on-one with anyone who wants to know more about how this app works.
      
2. How do I get my student ID or register my vehicle?
   • Lipscomb ID cards and vehicle parking decals can be ordered online through myLipscomb and picked up at our Dispatch office located in the lower level of Beaman Library. The entire process can also be completed at the service window in our Dispatch office. 
      
   • For in-person vehicle registration, please bring your state-issued driver’s license and your state-issued vehicle registration. For in-person student ID cards, please bring your state-issued photo identification.
      
3. Who do I call if I need help?
   • Call our Dispatch Center at 615.966.7600. Our main office is located in the lower level of Sewell Hall and is open from 7 a.m. to 3 p.m., Monday-Friday. Our Dispatch Center is open 24 hours a day and is located in the lower level of Beaman Library. 
      
   • If you have a life-threatening emergency, please call 911. If able to do so after calling 911, notify our Security Department at 615.966.7600. We can respond quickly and coordinate with any outside resources to get help to you as fast as possible.
      
4. Does Lipscomb Security offer a safety application for mobile phones?
   • In coordination with the Office of Risk Management, Lipscomb Security is proud to offer the Lipscomb Ready App to all students. The app features a variety of features such as a Virtual Bison Walk, Friend Watch, timely emergency notifications and the ability to report an incident or request help. The app is free to download and available for iPhone and Android devices. Be sure to enable push notifications upon setup. 
      
5. How will I know if there is severe weather or an active emergency on campus?
   • Should some sort of emergency occur on campus, Lipscomb Security will utilize multiple avenues of communication to inform and protect members of the campus community. Using an outdoor notification system, push notifications via the Lipscomb Ready App and other technology, emergency information will be pushed as quickly as possible to ensure the safety of our community. 
6. Does Lipscomb University Security offer off-campus vehicle assistance?
   • Depending on staffing levels at the moment of the call, Lipscomb Security is able to provide off-campus vehicle assistance in a 2 mile radius around campus. This includes all the typical on-campus vehicle services that we are proud to offer 24/7, such as vehicle unlocks, jump starts and tire service. These services are all available by calling our Dispatch number 615.966.7600.
      

Area Contact Information

• Name: Mark Shafer
• Title: Chief of Campus Security
• Phone #: 615.966.7600
• Email: mark.shafer [at] lipscomb.edu (mark[dot]shafer[at]lipscomb[dot]edu)
• Office location: Sewell Hall, Lower Level
   
• Name: Shane Lumpkins
• Title: Director of Support Services
• Phone #: 615.966.7600
• Email: lumpkinssm [at] lipscomb.edu
• Office Location: Sewell Hall, Lower Level

More Information

On-campus employment at Lipscomb University provides students the opportunity for financial support, work experience and professional connections while pursuing their academic goals. The job duties and responsibilities of student employees vary greatly, and they may or may not be related to the student’s field of study. Students are limited to 20 hours of work per week, even if multiple student jobs are held.
 

Available jobs are posted continuously throughout the year on the Lipscomb Job Board. You must apply online for all student work jobs.
 

1. If I don’t have Federal Work Study can I still apply for a job on campus?
   • Yes, all students are eligible to apply.
2. What paperwork do I need to complete to work on campus?
   • You will receive a link with required employment paperwork including I-9, W-4, direct deposit, etc. For the I-9, acceptable documents will need to be presented to HR before you can begin work.
3. When will I get paid?

   • You will be paid biweekly for the hours you clocked in the UltiPro timekeeping system. 

      

Area Contact Information

• Name: Tricia Mullins
• Title: Human Resources Specialist
• Phone #: 615-966-7006
• Email: tmullins [at] lipscomb.edu
• Office location: Elam Hall, Lower Level

More Information

TimelyCare is a telehealth program for students that provides access to 24/7 virtual mental health care. Services are accessible from anywhere in the United States, with no cost to visit!
 

Whether you're anxious or overwhelmed, you will be able to talk to a licensed provider from your smartphone or any web-enabled device. Providers are available to offer mental health support via phone or secure video visits. Check out the FAQs below to learn more.
 

1. Who can use TimelyCare and how is it accessed?
   • Any Lipscomb University student can use TimelyCare. Simply go to timelycare.com/lipscomb to register with your Lipscomb email address. Then, you can have visits from any web-enabled device–smartphone, laptop or desktop. TimelyCare is available from anywhere in the United States.
2. How much does it cost?
   • TimelyCare services are free to all students.
3. What services are available?
   • Counseling: Scheduled counseling sessions are available with licensed therapists who specialize in working with college students! This option allows the student extra flexibility and autonomy in choosing a therapist. Students receive 12 free sessions per academic year. 
   • TalkNow: This service provides unlimited 24/7, on-demand access to a mental health professional to talk about anything at any time. 
   • Psychiatry: Students needing medication support may receive psychiatry support provided by referral.
4. Where can I go to have privacy on campus?
   • Students can reserve study rooms in the library, talk in their car, ask a roommate for some privacy for an hour or talk to their Residence Hall Director about other spots in the dorm they might be able to use. 

Our job and commitment in the Title IX Office is to prevent and end all forms of sexual misconduct and discrimination including but not limited to sexual harassment, sexual assault, intimate partner violence and stalking. The Title IX Office implements policies and programs to prevent sexual misconduct and discrimination, providing education and training to the campus community and staying in line with all applicable state and federal laws.
 

We are here to listen to you, walk with you and offer resources and support if you are faced with any of these difficult issues!
 

1. What is considered sexual misconduct?
   • Sexual misconduct encompasses sexual harassment, sexual assault, intimate partner violence and stalking. This includes but is not limited to rape, incest, nonconsensual sexual acts, inappropriate comments, gestures or touching, physical abuse from a partner, verbal abuse from a partner, controlling behavior from a partner, being followed and cyberstalking, i.e. excessive text messages, phone calls or social media messages. In the Title IX Office, you can have a safe space to come talk about any of these difficult issues. 
      
2. How do I make a Title IX report?
   • There are multiple ways to make a report to the Title IX Office. You can submit an incident report form (located on the Lipscomb ready app or the Title IX homepage), email the Title IX Office at titleix [at] lipscomb.edu, or come to our office located in Crisman Administration Building, 2nd Floor (main level), in the Office of General Counsel.
      
3. What is the difference between making a Title IX report and filing a Title IX complaint?
   • A report is the act of notifying Title IX that an incident of sexual misconduct has occurred. During this stage, you can be offered support and connected to resources, as well as be given guidance and information on what options are available to you. A Formal Complaint is submitted by you, in writing, requesting Lipscomb begin the formal grievance process of investigating the allegations of sexual misconduct. The Respondent will be notified at this time of the allegations made against them, including the reported incident and by whom.
      

Area Contact Information

• Name: Kathy Hargis
• Title: Associate Vice President, Risk Management & Compliance; Title IX Coordinator
• Phone: 615.966.5661    
• Emails: kathy.hargis [at] lipscomb.edu OR titleix [at] lipscomb.edu
• Office location: Crisman Administration Building, 106

More Information

The University Counseling Center works to develop and enhance the well-being of students through quality clinical services, crisis intervention, preventative mental health initiatives and access to community resources. The UCC accomplishes this mission by providing services and resources that respect the privacy, dignity and diverse background of each individual. We empower you to reach your academic, personal, emotional, social and spiritual goals. All UCC services are free of charge to currently enrolled Lipscomb University students.

1. How Do I Make an Appointment and where is the counseling center located?
   • Most students prefer to make appointments online. An appointment request can be found at
     lipscomb.edu/counselingcenter or on your myLipscomb homepage under Resources. The intake/triage counselor will reach out as soon as possible to set up the intake session. Walk-in appointments are accepted during regular business hours for students in crisis.
   • The Counseling Center is located in the SAC (Student Activities Center), at the corner entrance facing the Ezell Center, just off the elevator on the second floor. Normal operating hours are Monday-Friday, 8 a.m.-5 p.m.
      
2. What do I need to know about individual counseling sessions?
   • Intake appointments are 30 minutes. Counseling sessions typically last for 50-60 minutes. Clients often attend sessions weekly.
   • Some mental health issues are best served off campus, and a list of those resources is available on the counseling center website. In those cases, referral services are available to help you connect with the appropriate resources. 
      
3. Who will know I am attending counseling?
   • Counseling services are confidential, except where the law requires disclosure. (Details are available in the informed consent for counseling.) The University Counseling Center adheres to very strict confidentiality standards as outlined by the ACA, AAMFT and NASW Codes of Ethics. No one outside of counseling center personnel has access to a student's records, and counseling records are not part of the student's educational record. If contacted, we cannot give out any information or even confirm that a person is receiving counseling (even to parents), unless a written authorization to release information signed by the client is on file.
      

Area Contact Information

• Phone #: 615-966-1781
• Email: counselingcenter [at] lipscomb.edu
• Office location: Student Activities Center, Second Floor 

If experiencing a mental health crisis please contact the following:

• Call 911 for immediate assistance

• If you are on campus, Campus Security at 1-615-966-7600

• TimelyCare’s TalkNow feature on the TimelyCare app

• Mobile Crisis Unit 855-CRISIS-1 for access to a local counselor in Tennessee, 24/7
• National Suicide and Crisis Lifeline at 988
• Crisis Text Line: TEXT "Start" to 741-741

Counseling Services Contact Info

• Name: Ashley Dumas
• Title: Director of Counseling Center
• Phone #: 615.966.1990
• Email: ashley.dumas [at] lipscomb.edu (ashley[dot]dumas[at]lipscomb[dot]edu)
• Student Activities Center, Second Floor
  
   

More Information

Lipscomb offers support to our military-connected students, regardless of their benefits status, through the Office of Veteran Services. Whether checking eligibility for the Yellow Ribbon Program or simply registering for classes, we walk with you along every step of your journey through campus life. Our staff is here to help you with academics, career development, financial processes or your personal life. We have your back.

1. Do I need to reapply for my VA benefits every semester?
   • After completing your initial registration for educational benefits, you only need to resubmit a Certification Request Form each semester. It is your responsibility to keep track of your remaining benefits each semester to ensure your tuition payments will be met.
      
2. What happens if I change my schedule after I submit a Certification Request Form to Veteran Services?
   • If you make changes to your schedule after submitting a Certification Request Form for processing, you need to immediately inform the Veteran Services Office and submit an updated form. Dropping a course may require you to repay the VA for a portion or the entire class. If you have questions about repaying for dropped classes, please contact the Veteran Services Office before dropping a course.
      
3. I don’t have any VA benefits - why would I need Veteran Services?
   • Veteran Services provide far more than just certification of VA benefits: We’re advocates for our student veterans and dependents. We can assist with professional development, networking and job searching. Additionally, we’re here to help you be successful in any way we can along your journey through higher education, including mentoring, class registration or professional recommendation.

Area Contact Information

• Name: Sam Lynn
• Title: Director of Veteran Services
• Phone #: 615-966-1013
• Email: Sam.Lynn [at] lipscomb.edu (Sam[dot]Lynn[at]lipscomb[dot]edu)
• Office location: Bennett Campus Center, Lower Level (across from the Campus Store)

More Information